Sunday, April 09, 2006

Testimonials Can Make All The Difference To your Online Sales

The reach and popularity of the web has increased so much that to know about anything or to order something, all you need to do is nothing more but an internet connection, and a computer at home. Within a fraction of minutes of clicking your mouse button, you can order, buy or get whatever you want. But wait a minute. Do you think this is all that you need? Well, yes having a well designed website also makes a lot of difference. But what else? You may not believe it, but having a testimonials section in your site can do wonders for your online business prospects.

Let's take an example. Say you deal in selling cane furniture. You have an amazing range of cane furniture and a very trendy, well done, well stuffed showroom. You also create a website in order to increase your reach and popularity worldwide. Your website is also cool and done very well. But what about thousands or may be lakhs of other websites dealing in the same market and offering everything that you are offering?
In fact, it may be possible that they are not offering as much variety and as good quality of the furniture as you are, still they are more popular or getting more sales than you. Well, one reason could be the fact that they have a "Testimonials" Section in their website that shows the comments of happy and satisfied customers and buyers.

Customers would like to know what sites you apart form thousands of others offering the same things. You have to instill trust in them in order for them to feel confident of buying from your store and nowhere else. The buyers today are a very aware and active community. They don't mind spending a little more than the reasonable amount if they are confident and sure of the quality of products and services offered by you.
When we talk about online buying and selling, trust can be fostered in the customers by putting up a testimonials section where you lavishly and with your chin up display the comments of your buyers. This can really boost your conversion rates many fold.In case you have been in business for quite some time, you will surely have a few customers who wee happy with your product or service. And if your business is new, you will still get testimonials by using follow-up autoresponders to contact customers a month or so after they make any purchase form you.

Things to remember while creating a Testimonial Section

1. Always display specific and detailed comments of the buyers instead of general and broad ones.
2. Always take permission from the customers before putting their comments.
3. Always add the customer's name and location.
4. Always use the comments throughout your website and newsletters.
5. Always post the comments related to the top reasons why the customers may be hesitant to order.

In a nutshell, I can only say that learn to earn your own status, reliable income, and trust of the potential customers by making other prospective customers read their comments through testimonials.

http://www.segnant.com/

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