Wednesday, April 05, 2006

Email etiquettes

Emailig is the most cost effective way to build a strong relationship with your potential customers. Understanding email etiquettes help you to deal confidently with your customers. The more courteous you are the greater your chances are of building up a good rapport in no time. One of the basic conditions of being successful is to know your target audience and a basic requirement for getting revered is to possess proper networking etiquettes. Showing consideration for the other party, particularly between individuals, or between businesses and consumers, your etiquettes present oneself and represent one's company when networking online. A small harsh and awkward word can simply ruin your marketing efforts within no time. The unique selling proposition of your site apart from traditional search internet marketing strategies depend on

(1) when requesting for reciprocal links
* Give the site owners notice
* Explain why you would like to feature them on your site, where you plan to place them
* Provide some background information while soliciting another company to link to your site
* Give a brief description how your site would benefit the prospect's audience.
* Ensure your link has relevance to the other company's site.
* Solicit a site that shares the same interest as yours

(2) when asking for free advice
* Give your introduction
* Provide information about your professional background
* Explain why you need their valuable advice and how you plan to incorporate it
* Mention what appealed you in the person's site or works
* Most importantly, before you ask people for free advice search engines and directories - to see if the answer is already available to you, else it will look as if you are trying to promote your interest

(3) Requesting business services
* Present yourself online with formality and professionalism
* Put yourself in the same context and ask, "What kind of impression do I make?"
* Never tell an entrepreneur to analyze your Web site or your other online works, and asking what could be done to improve them

Ignorance on the part of B2B etiquettes, your inexperienced actions can be taken for insolence or lack of skill giving your customers an impression that you only know how to beat your own trumpets. When sending email, use the subject line intellectually that should be self-descriptive. Except for the customary use of capitals, use Lower case as it is polite and easier to comprehend. Capitals are often considered to be aggressive and give the impression that you are trying to impose your products/services by verbally proving yourself to be right. Avoid using multiple fonts, size and colors and heavy graphics. A jargon talk or an overemphatic attitude won’t do any good for you. So, be clear-cut!
Your salutation speaks your level of maturity in dealing with individuals or B2B consumers and your signatures at the end of each message you send via email shows your business etiquettes. Attaching a signature with your designation, name of business, contact information, url and marketing slogan is the best thing you can do for yourself and your organization. An informal friendly language will only irritate your consumers. So beware of your approach.
Quoting is an essential means for personalizing your email because it puts your reply into context and gives the recipient an idea of what you are talking about. Shooting not more than 10 lines will ideally solve your purpose. Limit the length of the message instead of prolonging the email. Don’t assume everyone is free enough to go through your unsolicited attachments. But still if it is a necessity, warn your recipients or send it in segments. Don’t send each and every forwards to all. Sending information about yourself / services you offer to people who have not interest in it are spam mails. Before forwarding analyze your segment of recipients. Despite of beating your own trumpets convey what you can do for your customers.

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